Jul 16, 2013 You are getting some bad information. ILife is included with every Mac sold and stay with that Mac for the life of it. The problem is that Mac is registered to your Mom and her Apple ID. You need to call Apple and have it transferred over to be registered to you and your Apple ID. Once that is done you should be able to update the iLife Apps. I cannot update my apps it won’t let me - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
If you can’t download or update any apps, including free apps and you see a message about billing or payment, learn what to do.
If you want to update apps, you can update them manually or turn on automatic updates. But if your app won't update or is interrupted while it's downloading, try these steps:
Connect to Wi-Fi
If you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. Learn how to connect to Wi-Fi on your iOS or iPadOS device, on your Mac or on your Apple Watch.
Mac Won't Let Me Update Apps
To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Or contact your Internet provider for more help.
Pause and restart the app download
When you firmly press the app from the Home screen, you might see options to Resume Download, Pause Download or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download.
Restart your device
If the app appears on your Home screen but is dim or has a white grid with grey lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Learn how to restart your iOS or iPadOS device, Apple Watch or Apple TV.
If you delete an app, you might lose the content associated with it.
Get more help
If you still have issues with apps on your device, contact Apple Support.
If you have an unpaid balance in the App Store or iTunes Store, you might see one of these messages:
'There is a billing problem with a previous purchase. Please edit your billing info to correct the problem.'
'There is a billing problem with a previous purchase. Click Purchase History to view and correct the problem. If you cancel you will not be able to buy until this billing issue has been resolved.'
To resolve this, add a new payment method or update the billing information for your current payment method. Your unpaid balance will be charged. Then you can make other purchases and update your apps, including free apps.
Find out why a payment method can’t be charged
When you view your list of payment methods, you might see red text that summarizes why the payment method couldn't be charged.
If something is wrong with the primary payment method that you have on file, a different payment method will be charged. Learn about how purchases are billed.
If none of your payment methods can be charged, your last order will remain unpaid. View your purchase history to see your recent purchases and find out which order is unpaid.
Update or change your payment method
You can update your billing information or add a payment method in Settings on your iPhone, iPad, or iPod touch, or in iTunes on your Mac or PC. If there's an issue with the billing address or expiration date, tap or click the payment method, then update the payment information.
If you change your payment method, use a valid payment method in your country or region with money available on it. To prevent unpaid orders in the future, you can add multiple payment methods to your Apple ID.
If you use Family Sharing and you see a message about a billing problem with a previous purchase, the family organizer must update their billing information.
If you see an unexpected charge
Mac Won T Let Me Update Apps For Iphone
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*Refund requests must be in the refund period and refunds are not guaranteed. For more information, see the Terms & Conditions.
Get more help
Mac Won't Let Me Delete Apps
If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
My Mac Won't Update Software
If you're outside of the United States, you might need to contact your financial institution to allow international purchases.